Comments on: Causes and Fixes for Google Business Profile Suspensions https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/ Local Marketing Made Simple Tue, 19 Mar 2024 15:20:53 +0000 hourly 1 https://wordpress.org/?v=6.5.5 By: Rosie Murphy https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-12572 Mon, 06 Sep 2021 06:59:48 +0000 https://www.brightlocal.com/?p=62833#comment-12572 In reply to Larry Navarro.

Hi Larry,

If you’ve tried Ben’s advice already, your best bet for sorting out your suspension is by asking the wonderful volunteers at the Google My Business Help Community for advice: https://support.google.com/business

Best of luck!
Rosie

]]> By: Larry Navarro https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-12570 Fri, 03 Sep 2021 17:49:35 +0000 https://www.brightlocal.com/?p=62833#comment-12570 I had a suspension and opened a new listing… I didn’t realize how bad this was as now I can’t get back to my suspended acc to ck on any issues that it may have
Had. Should I delete my new listing ? To get back to the older one? I had it for over 7 yrs and fantastic ratings and responces.. now I havnt received anything for over a month. =( if anyone can help me… PLEASE 917 673 5799
Navarro electrical contractors
2959 schley ave bronx ny

]]> By: High Level Appliance https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11840 Fri, 23 Oct 2020 14:21:22 +0000 https://www.brightlocal.com/?p=62833#comment-11840 In reply to Stephanie Newton.

I did, they don’t seem to have an answer for me aswell. When I show them screenshots of my profile they say everything appears to be in order.

]]> By: Stephanie Newton https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11841 Fri, 23 Oct 2020 10:16:14 +0000 https://www.brightlocal.com/?p=62833#comment-11841 In reply to High Level Appliance.

I’m sorry to hear that! There have been occasions where Google seems to sweep-suspend listings without any seeming rhyme or reason so it can certainly be hard to pin down what went wrong. You might find this thread from Local Search Forum useful: https://localsearchforum.com/threads/avoiding-gmb-suspensions.56879/, as well as our webinar on suspensions and reinstatement from Ben Fisher: https://www.brightlocal.com/webinars/local-search-clinic-with-ben-fisher/.

Lastly, have you applied for reinstatement formally through Google’s form? Regardless of why your business listing was suspending, you’ll need to follow that process: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1.

Best,
Stephanie

]]> By: Stephanie Newton https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11837 Fri, 23 Oct 2020 04:25:35 +0000 https://www.brightlocal.com/?p=62833#comment-11837 In reply to High Level Appliance.

Thanks for your comment and sorry to hear about the trouble you’ve been having! Have you tried posting on the Google My Business community forum (https://support.google.com/business/community?hl=en) and/or Local Search Forum (https://localsearchforum.com/)? If you post on the GMB forum a Product Expert may be able to escalate the issue for you, and Local Search Forum is generally useful for advice on these more nuanced matters.

Best of luck!

]]> By: High Level Appliance https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11835 Fri, 23 Oct 2020 00:02:08 +0000 https://www.brightlocal.com/?p=62833#comment-11835 My GMB account has been suspended for almost a month and i cant figure out why. I have read the guidelines. i’ve read your article multiple times and i’m still stuck.. it’d be nice if they told you why it was suspended. I am a mobile repair shop and don’t have a physical location, but have a service area. Google is no help at all, i’m at a loss.

]]> By: مالك كلين https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11627 Thu, 13 Aug 2020 09:32:23 +0000 https://www.brightlocal.com/?p=62833#comment-11627 In reply to Ben Fisher.

Thanks for your reply. So,they usually reply whether they refused reinstating or accepted it?

]]> By: Ben Fisher https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11623 Tue, 11 Aug 2020 17:34:46 +0000 https://www.brightlocal.com/?p=62833#comment-11623 In reply to مالك كلين.

A domain swap can trigger a suspension, yes. There is no SLA on reinstatements, currently they are about 72 hours. You will just need to be patient.

]]> By: مالك كلين https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-11620 Tue, 11 Aug 2020 07:19:54 +0000 https://www.brightlocal.com/?p=62833#comment-11620 Thanks Ben for posting this. I had a list just suspended from Google week ago for no reason except those (quality and guidelines). Recently we linked new website with high organic traffic to our list instead the built-in one from Google .do you think this the reason for suspension? We filled reinstating form ,but didn’t get reply from Google .how long it takes to reply ?

]]> By: Alejandro Valdes https://www.brightlocal.com/learn/google-business-profile/support-common-issues/suspensions/#comment-9718 Tue, 11 Feb 2020 14:50:44 +0000 https://www.brightlocal.com/?p=62833#comment-9718 Hi Ben. I have a suspended business listing. I believe it’s because of a duplicate old listing which an employee had made at one time. I’ve explained that to Google in the reinstatement appeal. It’s been more than a month and they haven’t resolved. What else can I do. Apparently there’s no way to contact them and rush them.

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