Reviews

We've rounded up the newest AI updates coming to Google this year, as outlined at Google's Live in Paris event. 

The Local Consumer Review Survey 2024 is coming in February! Would you believe that BrightLocal has been exploring the relationship between consumers, online reviews, and local businesses for almost 13 ...

Today’s consumers don’t just turn to Google and traditional review platforms to share their recommendations about local businesses. In fact, these often aren’t where they go first. Social media plays ...

We’re pleased to announce a major update to Get Reviews that gives you much more flexibility when generating customer reviews. Every business has slightly different needs when gathering customer feedback ...

Just weeks after Google Business Profile users experienced suspension chaos, it seems another Google bug is doing the rounds in GBP once again. This time, users have reported instances in ...

When a consumer is making a decision about what to buy, they often look at what other people are saying about it. So, when a consumer decides to write a ...

Are you confident that you know how to spot a fake Google review? Or certain that you know just how to identify a fake 5-star review from a mile away? ...

As marketers, we understand how crucial a positive online reputation is, but, we know it can be a little more difficult to sell the need to your clients. That’s why ...

Got a question about reviews? We’ve got you covered!  In our latest Local Search Clinic, host Claire Carlile was joined by Dani Owens (Pigzilla) and Crystal Horton to answer your burning questions ...

Developing a positive review profile is an important task for businesses providing home services and contractors. Homeowners will want to know they’re hiring a reputable service provider before parting with ...

Growing your reputation on a range of popular review platforms is an important task for car dealerships. This is because maintaining a positive reputation online is key for businesses that ...

Working in the restaurant industry is a competitive undertaking, so maintaining a positive reputation is essential to your success.  Consistently providing excellent customer service is a great way to naturally ...