Jamie Pitman

Google My Business has recently made some significant updates to the way its directions heatmap works—and to what insights it provides about where searchers are requesting directions to your business ...

Contradictory to the popular phrase, “the customer is always right”, a good client will recognize that isn’t always the case. When it comes to managing your relationship with your local ...

We all know that competition for the top spot on Google is intense, and for some industries it may not be realistic to expect that a small business client will ...

Local SEO can be tricky just for a single local business with one location, but for those with numerous locations across the nation, the same playbook just doesn’t apply. Knowing ...

If you work with SEO, you’ll need no convincing of the power of trust. It’s the backbone of better rankings, and in business as in life, reputation usually precedes you ...

At the tail end of 2017, we conducted a survey of over 1,000 US-based local SEO professionals from all walks of life, and the results of the Local Search Industry ...

It was ‘Wizard of Ads’ author Roy H. Williams who once said, “The first step in exceeding your customer’s expectations is to know those expectations.” This mantra holds true for ...

So your local business has an awesome review profile. You’ve delivered great service and been rewarded in public with unbiased praise for what you do. Great stuff. But what’s next? ...

Research published this week in BrightLocal’s annual Local Consumer Review Survey report shows that 79% of US consumers believe they’ve read a fake review in the last year, but 84% admit that ...

On Wednesday, September 27th, we gathered some of the brightest minds in local SEO to answer your burning questions about Google My Business. We had such a tremendous response that ...